How to Cancel Crave in Canada (Step-by-Step 2026 Guide)

Crave is one of Canada's most-recognised home-grown streaming services, owned by Bell Media and offering a mix of HBO, Max, Showtime, and original Canadian programming licensed exclusively for the Canadian market. Whether you're switching to a competitor, trimming a tight monthly budget, or simply done with the catalogue, cancelling Crave has a few wrinkles that make it different from Netflix or Disney+. Subscriptions billed directly through Crave can be cancelled online; subscriptions bundled with Bell home services follow a separate path. Charges appear on your bank statement under Crave's own descriptor, or as a Bell line item if you subscribe through a Fibe TV or wireless bundle. This guide walks you through every cancellation method, refund options, and your rights as a Canadian consumer.

Prices and plans may change.

Before cancelling just this one, find out what else is charging you. Scan My Bank Statement Free →

What Does Crave Cost in Canada?

Crave offers several subscription tiers in Canada, all billed in Canadian dollars.

Crave's pricing reflects its all-Canadian licensing, including HBO and Max content distributed exclusively in Canada through Bell Media. Prices may change. Check the official website at crave.ca before making any decisions.

If you have an older grandfathered plan, your price may differ from current listings. Sign in to your Crave account and navigate to Account → Membership to confirm exactly what you're being charged each month. Subscribers billed through Bell as part of a Fibe TV, Smart Home, or wireless bundle will see Crave as a line item on their Bell statement rather than a standalone Crave charge.

How to Cancel Crave in Canada (Step-by-Step)

Crave allows direct cancellation through its website, and through the App Store or Google Play if you signed up there. Bell bundle subscriptions follow a different process. If you subscribed through the Apple App Store or Google Play, you must cancel through that platform, not through Crave directly.

Cancel Crave on the Web (Recommended for Direct Subscribers)

1. Open a browser and go to crave.ca.
2. Sign in to your account.
3. Click your profile icon in the top-right corner.
4. Select Account (sometimes labelled Account Settings).
5. Under your subscription details, click Manage Subscription or Cancel Subscription. Crave's exact menu labels can vary. Look for the option that includes the word Cancel or Manage.
6. Choose a cancellation reason if prompted, then click Confirm Cancellation.
7. You will receive a confirmation email. Save it for your records.

Your subscription remains active until the end of the current billing period.

Cancel Crave on iPhone or iPad (iOS)

If you subscribed through Apple:

1. Open Settings on your iPhone or iPad.
2. Tap your Apple ID (your name at the top).
3. Tap Subscriptions.
4. Find and tap Crave.
5. Tap Cancel Subscription and confirm.

If you subscribed directly through Crave on iOS, follow the web steps above using a mobile browser.

Cancel Crave on Android

If you subscribed through Google Play:

1. Open the Google Play Store app.
2. Tap your profile icon in the top-right corner.
3. Tap Payments & subscriptions → Subscriptions.
4. Tap Crave.
5. Tap Cancel subscription and follow the prompts.

If you subscribed directly through Crave on Android, use a mobile browser and follow the web steps above.

Cancel Crave as Part of a Bell Bundle

If Crave is included in your Bell Fibe TV, Smart Home, or wireless plan, you cannot remove it through crave.ca alone. Sign in to MyBell at bell.ca and look for Manage your services or Add-ons, where some bundle modifications can be made online. Many bundle changes still require speaking with a Bell representative. Call Bell customer service at 1 866 310-2355 (residential TV and billing, available 24/7 for billing inquiries) to confirm whether your specific bundle allows online removal.

Removing Crave from a bundle may change the bundle's overall pricing. A Bell representative will explain any impact on your monthly bill before you confirm the change. Keep any reference number provided as proof of the cancellation date.

Can You Get a Refund After Cancelling Crave?

In most cases, Crave does not issue prorated refunds for the unused portion of a billing period. The general policy is to keep access running until the billing cycle ends rather than refund the difference. Depending on your province and the circumstances of your cancellation, you may have further options worth exploring.

Ontario: Under the Ontario Consumer Protection Act, 2002, you may generally have rights related to services not yet rendered or subscriptions entered into under misleading terms. If you believe you were charged incorrectly or the service materially changed after you subscribed, you may be able to pursue a remedy. Learn more about your rights in Ontario.

Quebec: Quebec's Loi sur la protection du consommateur (Consumer Protection Act) is among the strongest in Canada. Consumers in Quebec may, in certain circumstances, be entitled to a refund for services not yet delivered. If Crave changed its terms or pricing after your subscription began, Quebec residents may have additional protections worth exploring. Learn more about your rights in Quebec.

For billing disputes, contacting your financial institution to initiate a chargeback may be an option if you were charged in error or without proper notice of a price change. Bell-billed bundle subscribers can also raise the dispute through MyBell's billing inquiry process. These remedies are not guaranteed, but they are worth pursuing for unauthorized or disputed charges.

Always keep your cancellation confirmation email as proof of the cancellation date and time.

That is one line on your statement. See the rest. Scan My Bank Statement Free →

What Happens After You Cancel Crave?

Access after cancellation: Your account remains active and fully usable until the last day of your current billing period — Crave does not cut off access immediately. Bundle subscribers cancelling through Bell may see access end on a date tied to the bundle's billing cycle rather than the Crave-specific renewal date.

Data retention: Crave generally retains your profile preferences and watchlist for some period after cancellation, so reactivating shortly after typically restores your account state. Crave does not publish a specific retention window, so do not assume your data will be there indefinitely. If you plan to return after several months, screenshot your watchlist before cancelling.

Re-activation: Sign back in at crave.ca and select a plan. If your data retention window has not expired, your settings and watchlist will be waiting. Reactivation starts a new billing cycle immediately.

Downloading offline content: Any downloads made on the Crave app become inaccessible once your billing period ends and the subscription lapses.

Free Trials and Promotional Access to Crave

As of 2026, Crave does not appear to offer a standalone free trial in Canada. Free or discounted access is occasionally available through Bell, Telus, or Rogers TV bundles and promotional offers. Check your TV provider's promotional page if you believe you are on a free or trial-priced plan.

If you signed up through a provider promotion and want to avoid the rollover charge once the promotional period ends:

• Note the exact promotional end date the day you sign up, not the day before. This is the single most effective way to avoid an unexpected charge.
• Cancel at least 24 hours before the promotion ends. Billing systems can process charges slightly ahead of the stated time, so do not wait until the final hour.
• For Crave-direct promotions, follow the same web cancellation steps outlined above. For provider-bundled promotions, follow the bundle cancellation path through MyBell, MyTelus, or MyRogers.
• After cancelling, your access typically continues until the promotion officially ends. You will not lose access immediately.
• Check your statement within 48 hours of the promotion end date to confirm no charge was processed.

If a charge appears after you believed you had cancelled, contact Crave support immediately and consider tracking all your subscriptions to prevent similar surprises.

Alternatives to Cancelling Crave

Before you cancel outright, consider whether one of these options better fits your situation:

Downgrade your plan: If cost is the concern, switching to a lower Crave tier (Mobile or Basic with ads, where available) can reduce your monthly bill while keeping access to the catalogue. Navigate to Account → Change Plan to explore current options.

Switch billing platforms: Subscribers paying premium pricing through the App Store can sometimes save by cancelling the Apple-billed subscription and re-subscribing directly at crave.ca, where the standalone price is often lower than the in-app price.

Bundle with other Bell services: If you also have Bell Fibe Internet, wireless, or TV, adding Crave to a bundle may reduce your overall monthly cost compared to paying for it standalone.

Switch to a competitor: If you're looking for streaming alternatives in Canada, services like Netflix or Disney+ offer different content libraries. See our guide to cancel Netflix if you're switching the other way, or explore Crave's cancellation guide for the full step-by-step structured walkthrough.

Use a subscription tracker: Before making any cancellation decisions, it helps to see every active subscription in one place. Track all your subscriptions and explore cancel all your subscriptions in Canada to identify which services are worth keeping.

Your Province's Cancellation Rights

Crave bought directly is a month-to-month distance contract. Crave inside a Bell bundle can sit under a longer commitment, and that is where the provincial rules on future-performance contracts start to matter. Check the bundle term before assuming you can leave at the end of the month. Quebec sets the tightest disclosure requirements of the four provinces.

If you want the wider picture first, you can cancel all your subscriptions in Canada from one place.

Full detail by province: your rights in Ontario, your rights in Quebec, your rights in BC, and your rights in Alberta.