How to Cancel Amazon Prime in Canada (Step-by-Step 2026 Guide)
Learn how to cancel Amazon Prime in Canada in minutes. CAD pricing, refund rules, free trial tips, and provincial rights. Updated 2026.
Canadians pay $9.99/month (or $99.00/year) for Amazon Prime — and thousands of subscribers cancel every month without realising they may be entitled to a partial refund. Whether you signed up through your TD or RBC credit card and forgot to cancel after a free trial, or you simply want to cut back on subscriptions, this guide walks you through every cancellation method available to Canadians. Updated March 2026.
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What Does Amazon Prime Cost in Canada?
Amazon Prime Canada pricing is billed in CAD and is slightly lower than comparable US pricing when converted at par:
| Plan | Canada (CAD) | Billing Cycle |
|---|---|---|
| Monthly | $9.99/month | Month-to-month |
| Annual | $99.00/year | Once yearly |
| Prime Student (Monthly) | $4.99/month | Month-to-month |
| Prime Student (Annual) | $49.00/year | Once yearly |
Note: Amazon charges Canadian accounts in CAD. If you see a USD charge on your Scotiabank or CIBC statement, your account may have been set up under amazon.com rather than amazon.ca — an important distinction when requesting refunds.
Amazon Prime bundles Prime Video, Prime Music, free two-day shipping, Prime Reading, Prime Gaming, and Amazon Photos storage. Even if you only use one of those features, you are paying for all of them.
How to Cancel Amazon Prime in Canada (Step-by-Step)
You can cancel Amazon Prime on the web, on iOS, or on Android. The web method is the most reliable and gives you the clearest confirmation.
Web (Recommended)
- Go to amazon.ca and sign in to your account.
- Hover over Accounts & Lists in the top-right corner and select Account.
- Under the Prime section, select Manage Prime Membership.
- Click Update, cancel and more on the left sidebar.
- Select End Membership.
- Amazon will show you a retention screen listing your benefits — scroll past it and click Continue to Cancel.
- Choose either Cancel Now (immediate, possible refund) or Don't Renew (access continues until the billing period ends).
- Click Cancel Membership to confirm.
- You will receive a confirmation e-mail to the address on your Amazon account. Save it.
iOS (iPhone / iPad)
- Open the Amazon Shopping app and sign in.
- Tap the hamburger menu (three lines, bottom right).
- Tap Your Account, then Manage Prime Membership.
- Follow steps 5–9 from the web method above.
Note: You cannot cancel an Amazon Prime subscription purchased through the Apple App Store via the Amazon app. If you subscribed through Apple, you must cancel via iPhone Settings → [Your Name] → Subscriptions → Amazon Prime.
Android
- Open the Amazon Shopping app and sign in.
- Tap the hamburger menu (top left).
- Tap Your Account, then Manage Prime Membership.
- Follow steps 5–9 from the web method above.
Note: Google Play Store subscriptions for Amazon Prime must be cancelled through Google Play → Subscriptions, not through the Amazon app.
Can You Get a Refund After Cancelling Amazon Prime in Canada?
Yes — in limited circumstances. Amazon Canada offers a full refund of your most recent membership charge if you cancel within three days of the charge and have not used any Prime benefits (such as free shipping, video streaming, or Prime Day deals) during the billing period. If you have used benefits, Amazon will typically decline the refund but will let your membership run to the end of the paid period.
Ontario residents: Under the Consumer Protection Act, 2002, a subscription renewed without clear advance notice may entitle you to a chargeback through your bank. If Amazon did not send adequate renewal reminders, contact your TD, RBC, or BMO credit card provider and cite the CPA when disputing the charge. Learn more about your rights in Ontario.
Quebec residents: Under the Loi sur la protection du consommateur (LPC), auto-renewal contracts require express consent from the consumer before each renewal period for contracts of more than one year, and merchants must provide advance notice for monthly renewals. If Amazon failed to provide that notice, you may have grounds for a refund or chargeback. Learn more about your rights in Quebec.
Before cancelling just this one, find out what else is charging you. Scan My Bank Statement Free →
What Happens After You Cancel Amazon Prime in Canada?
Access duration: If you choose Don't Renew, your Prime benefits remain active until the last day of your current billing period — monthly or annual. If you choose Cancel Now, access ends immediately but you may receive a prorated refund (subject to benefit usage).
Free shipping: Orders already placed with Prime shipping will still be fulfilled. New orders placed after cancellation will revert to standard shipping rates.
Prime Video: You will lose access to Prime Video on the cancellation date or at period end, depending on the option chosen. Downloaded content for offline viewing will become inaccessible.
Data retention: Amazon retains your account data, order history, and Prime Video watchlist indefinitely after cancellation. Your account is not deleted — only your Prime membership is ended.
Re-activation: You can re-join Amazon Prime at any time from the same Manage Prime Membership page. Amazon occasionally offers win-back pricing (typically a discounted first month) to returning members.
How to Cancel Amazon Prime Free Trial in Canada
Amazon Prime offers a 30-day free trial to new Canadian members. The trial auto-renews to a paid monthly plan ($9.99/month) at the end of day 30 unless cancelled.
Exact timing advice:
- Cancel on day 28 or 29 of your trial to give yourself a buffer while still using the full trial period.
- Do not wait until day 30 — Amazon processes renewals early in the day (typically overnight ET), and your credit card may already be charged by the time you log in.
- After cancelling, verify you receive the confirmation e-mail. If you do not receive it within 10 minutes, repeat the cancellation steps — it did not go through.
- Check your Desjardins or CIBC statement three to five business days after the trial ends to confirm no charge appeared.
Prime Student trials run for six months — the same auto-renew rules apply. Set a calendar reminder for day 170 to give yourself a safe cancellation window.
Alternatives to Cancelling Amazon Prime in Canada
Before cancelling outright, consider these options:
Downgrade to annual billing: If you are on monthly billing, switching to the annual plan at $99.00/year saves you roughly $21.00 per year compared to paying $9.99/month × 12.
Prime Student: If you are a post-secondary student in Canada with a valid .edu or institutional e-mail, you qualify for Prime Student at $4.99/month or $49.00/year — half the standard price.
Pause your membership: Amazon Canada does not currently offer a formal membership pause option the way some other services do. However, if you cancel and rejoin, you typically re-qualify for any available promotional pricing.
Use what you're paying for: Before cancelling, audit whether you are actively using Prime Video, free shipping, Prime Music, and Prime Gaming. If you use even two of these regularly, the $9.99/month cost is competitive against subscribing to them separately.
Track all your subscriptions in one place with SubSavvy's subscription tracker for Canada to see exactly how much you are spending across all services every month.
If you want to cancel all your subscriptions in Canada at once, our hub guide walks you through the full process.
Related Canadian Cancel Guides
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- How to Cancel Amazon Music Unlimited in Canada (2026)
- How to Cancel Audible in Canada (Step-by-Step 2026)
Your Province's Cancellation Rights
Ontario: The Consumer Protection Act, 2002 gives Ontario residents the right to dispute unauthorized or inadequately disclosed auto-renewal charges. Learn about your rights in Ontario.
Quebec: The Loi sur la protection du consommateur requires merchants to obtain express consent before renewing subscription contracts and to provide advance written notice. Learn about your rights in Quebec.
British Columbia: The Business Practices and Consumer Protection Act protects BC residents against deceptive subscription practices and provides chargeback rights for undisclosed recurring charges. Learn about your rights in BC.
Alberta: The Consumer Protection Act (Alberta) requires clear disclosure of auto-renewal terms. Alberta residents can dispute charges with their financial institution if renewal terms were not clearly communicated. Learn about your rights in Alberta.
Before cancelling just this one, find out what else is charging you. Scan My Bank Statement Free →
Frequently Asked Questions
Can I cancel Amazon Prime in Canada and get a refund?
Yes, in limited cases. Amazon Canada offers a full refund if you cancel within three days of your most recent charge and have not used any Prime benefits during that billing period. If you have used benefits, you will typically retain access until the end of the paid period with no refund. Ontario and Quebec consumers may have additional chargeback rights under provincial consumer protection law.
How much does Amazon Prime cost in Canada in 2026?
Amazon Prime costs $9.99/month or $99.00/year in Canada (CAD). Prime Student is $4.99/month or $49.00/year for eligible post-secondary students. These prices are billed in Canadian dollars on amazon.ca accounts.
Will I lose Prime Video immediately when I cancel Amazon Prime Canada?
It depends on which cancellation option you choose. If you select 'Don't Renew,' your Prime Video access continues until the end of your current billing period. If you select 'Cancel Now,' access ends immediately, but you may be eligible for a partial refund if you have not used benefits.
How do I cancel Amazon Prime if I subscribed through Apple in Canada?
If you subscribed to Amazon Prime through the Apple App Store, you must cancel through your iPhone or iPad settings. Go to Settings → tap your name → Subscriptions → Amazon Prime → Cancel Subscription. You cannot cancel an Apple-billed Prime subscription through the Amazon website or app.
Does Amazon Prime automatically renew in Canada?
Yes. Amazon Prime automatically renews at the end of each billing period — monthly or annually — unless you cancel before the renewal date. Amazon sends a renewal reminder e-mail, but the charge can appear overnight, so cancel at least 24–48 hours before your renewal date to be safe.
Can I pause my Amazon Prime membership in Canada?
Amazon Canada does not currently offer an official membership pause feature. Your options are to cancel and rejoin later, or to switch from monthly to annual billing to reduce costs. Some users cancel and re-subscribe when a promotional offer becomes available.
What happens to my Amazon orders after I cancel Prime in Canada?
Orders already placed with Prime free shipping will still be fulfilled as normal. New orders placed after cancellation will revert to standard shipping rates and timelines. Your order history and account data are retained by Amazon indefinitely after cancellation.