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Telus Mobility
Hard~25 min
How to Cancel
Cancel by Phone
- Call Telus at 1-866-558-2273
- Request cancellation of your wireless service
- Provide your account number
- Confirm early termination fees if applicable
- Request written confirmation
Tips
Check your device financing balance. If you financed a phone through Telus, the remaining balance may be due upon cancellation.
Watch Out For
Telus retention offers can be competitive. If you're considering switching, mention competitor offers to get a better deal.
Your Province Rights
ON
CRTC Wireless Code and Ontario CPA protect your rights.
QC
Quebec CPA and CRTC Code apply.
BC
BC BPCPA and CRTC Code protect cancellation rights.
AB
CRTC Code and Alberta CPA apply.
Cheaper Alternatives
| Service | Price (CAD/mo) |
|---|---|
| Koodo | $35.00/mo |
| Public Mobile | $25.00/mo |
| Freedom Mobile | $30.00/mo |
Last verified: 2026-02-01