Quebec
Applicable Legislation: Consumer Protection Act (CPA / LPC) + Bill 72 amendments
Auto-Renewal Requirements
Under Quebec law, businesses must provide clear notice of automatic renewal. Bill 72 strengthens requirements by mandating that cancellation must be as easy as sign-up. Businesses must provide a simple 'cancel' button.
Cancellation Rights
Quebec provides the strongest cancellation rights in Canada. You can cancel recurring subscriptions at any time without penalty. Contract terms cannot waive your cancellation rights. Bill 96 also requires French-language service.
Cooling-Off Period
10-day cooling-off period for contracts concluded at a distance (online, phone). During this period, the merchant cannot charge any fee for cancellation.