Ontario

Businesses must clearly disclose automatic renewal terms before purchase. A reminder notice must be sent before each renewal. Under 2023 amendments, companies must provide a simple online cancellation mechanism.

You can cancel an internet agreement within 7 days if required disclosure was not provided. If the business fails to provide renewal reminders, you can cancel within 30 days of the renewal without penalty.

7-day cooling-off period for internet agreements (online purchases); 10 days for direct agreements (door-to-door sales). During the cooling-off period, you can cancel for any reason.