British Columbia
Applicable Legislation: Business Practices and Consumer Protection Act (BPCPA) + 2023 amendments
Auto-Renewal Requirements
Businesses must provide clear advance notice (30-60 days) before automatic renewal of contracts. The notice must include the renewal terms, price, and how to cancel.
Cancellation Rights
Under BPCPA amendments, consumers have the right to cancel subscriptions without penalty or additional fees. Businesses cannot charge cancellation fees for recurring contracts. The process must be straightforward and available online.
Cooling-Off Period
Cooling-off periods vary by contract type: 7 days for direct sales contracts, 10 days for gym memberships. Future goods/services contracts can be cancelled within 1 year if unfulfilled.